Privacy policy

Last updated: March 17, 2026

Aeris Technology operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Aeris Technology is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Mobile Application Privacy (iOS and Android)

Aeris Technology provides a mobile application available on iOS and Android platforms in connection with its products.

The Aeris Technology mobile application does not collect, store, or transmit any personal data from users.

  • All sensor data displayed in the application, including CO₂ levels, temperature, and humidity, is processed locally on the user’s device.

  • This data is not transmitted to Aeris Technology servers and is not stored remotely.

  • The application does not use analytics, tracking technologies, or third-party data sharing mechanisms.

  • The application communicates locally with the Aeris device via Bluetooth and does not send data over the internet.

If users choose to contact us (for example, via email or support requests), any personal information provided is done voluntarily by the user and will be handled in accordance with this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

For clarity, the Aeris Technology mobile application does not collect personal information. The following categories apply only to interactions with our website and related Services.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmations.

  • Account information including your username, password, preferences, and settings.

  • Transaction information including items viewed, added to cart, purchased, returned, or exchanged.

  • Communications with us including information you provide when contacting support.

  • Device information including IP address, browser type, and device identifiers.

  • Usage information including how and when you interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you (e.g., when you create an account, make a purchase, or contact us)

  • Automatically through the website (e.g., cookies and similar technologies)

  • From service providers acting on our behalf

  • From partners or third parties

How We Use Your Personal Information

We may use your personal information to:

  • Provide, operate, and improve the Services

  • Process payments and fulfill orders

  • Manage your account and preferences

  • Communicate with you regarding orders, support, or updates

  • Send marketing communications (you may opt out at any time)

  • Prevent fraud and enhance security

  • Comply with legal obligations

How We Disclose Personal Information

We may disclose your personal information:

  • To Shopify and service providers (payments, hosting, shipping, support)

  • To marketing and advertising partners (where permitted)

  • When required by law or legal process

  • In connection with a business transaction (e.g., merger or sale)

  • With your consent or at your direction

Relationship with Shopify

The Services are hosted by Shopify, which may collect and process personal information to provide and improve its services. Information you submit may be transferred to Shopify and third parties in other countries.

To learn more, visit the Shopify Consumer Privacy Policy:
https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Security and Retention of Your Information

We implement reasonable security measures, but no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this policy or comply with legal obligations.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion

  • Request correction

  • Request data portability

  • Opt out of targeted advertising

You may exercise your rights by contacting us using the information below.

Managing Communication Preferences

You may opt out of marketing emails at any time using the unsubscribe link. You may still receive transactional or service-related messages.

Complaints

If you have concerns about how we handle your data, you may contact us. You may also have the right to file a complaint with your local data protection authority.

International Transfers

Your information may be processed outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact

If you have any questions or requests regarding this Privacy Policy, please contact us:

Email: support@getaeris.ca
Address: 1155 Avenue Marie-Stéphane, 406, Outremont, QC, H2V 0C7, Canada